REFUND & WARRANTY POLICY

12-Month Limited Warranty Policy

Our 12-month limited warranty ensures your mechanical timepiece operates perfectly. We stand behind our quality craftsmanship.

Warranty Coverage

Duration: 12 months from purchase date.

Scope : Watch hands, dial, and mechanical movement.

Remedy : Free repair or replacement of parts.

5 ATM Water Resistance Rules

Covered: Light splashing, rain, and showering.

Excluded : Swimming, snorkelling, diving, or water sports.

Action : Always screw down the crown fully.

Hot Water : Steam damages seals and voids warranty.

General Exclusions

Wear: Scratches to case, bezel, or crystal.

Straps : Leather, fabric, or rubber strap degradation.

Accidents : Drops, heavy impacts, or crushed cases.

Accuracy : Normal mechanical timekeeping variances (+/- seconds).

Service : Unauthorized third-party repairs void coverage.

How to Make a Claim

Email: Contact support at support@trikkgadgets.com

Proof : Provide your original order number.

Details : Describe the mechanical issue clearly.

Ship : Mail the watch to our facility.

Shipping Costs

Inbound : Customer pays all incoming shipping fees.

Outbound : We are responsible for the shipping fees once the watch has been repaired.

Liability : We are not responsible for lost packages.

Tracking : You must use a trackable service.

Refund policy

Thank you for choosing us.

  Here’s everything you need to know about our return policy:

Unboxing Video is Compulsory:

Important: Please Record Unboxing Video When You Receive Your Watch

To avoid any confusion or issues like damage, missing item, or theft, we request all customers to make a video while opening the package.

What to show in the video:

The full unboxing from the beginning — do not open the box before recording

Outer packaging and shipping label

Watch and all items inside the box

The video must be taken without any cuts or pause, and everything should be clearly visible.

Without a proper unboxing video, we will not be able to accept any complaint or claim for damage, missing product, or any issue.

Return Conditions

1.     Unworn and Unused: We ask that all returned watches remain unworn, unused, and unmodified (no engravings, please).

2.     Original Packaging: Please return your watch in its original packaging, including all tags attached.

3.     No Damage: We can only accept undamaged watches that show no signs of wear.

4.     Metal Straps: For watches with metal straps, please ensure that the bracelet and clasp remain unsized, with no links removed.

Note that any damages or modifications will incur a restocking fee of

5.     Leather and Rubber Straps: For leather or rubber straps, they should be unused.

Damages or modifications will also lead to a restocking fee of

Gifted Items

1.     If you received your watch as a gift, we’re sorry, but we cannot accept exchanges or refunds for these items.

The original purchaser will need to handle any return or refund requests.

How to Return

If you need to make a return, just reach out to our Customer Support Team by emailing us at support@trikkgadgets.com

We’ll get back to you within 2 business days with all the details you need to return your watch.

We’ll provide you with a return authorization number, which you’ll need to include in your shipment.

Please remember: If you send back your watch without this authorization number, we won’t be able to process your return.

Shipping Responsibility

We can’t take responsibility for items lost during return shipping, and we won’t cover return shipping costs unless you receive an incorrect or defective product.

Please send all returns to our warehouse in Chandrapur.

Refund Details

Refunds will cover the original cost of your purchase.

Thank you for understanding! If you have any questions, don’t hesitate to reach out. We’re here to help!